| Issue ID | 1466545 |
| Internal NHTSA # | 11093313 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 01/01/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 mercedes-benz c250. The contact stated that nhtsa campaign number: 18v043000 (air bags) and nhtsa campaign number: 17v627000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notifications in january of 2017. The contact called mercedes-benz of delray in delray beach, fl 33444 (phone: (561) 291-6095) numerous times requesting information on part availability. The dealer informed the contact that parts were unavailable. The manufacturer was notified and stated that the dealer would call the contact when parts become available. The contact had not experienced a failure. Vin tool confirms parts not available. *tt *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BOYNTON BEACH, FL |
| VIN pattern | WDDGF4HB7DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 09/09/15 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES-BENZ DELRAY |
| Dealer's telephone number | 561-381-6500 |
| Dealer's city | DELRAY BEACH |
| Dealer's state code | FL |
| Dealer's ZIP code | 33444 |